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  • Posted in: Best Practices

    Hi  Sawsan, Apologies for the late reply (I was hoping one of our creative users out there would have an opinion on this one). Your idea sounds like it would work for what you are trying to achieve. We do not create relationships to Test Runs so I do ...

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    RE: Review Center

    Posted in: Best Practices

    Hi there John, Unfortunately, at this time, Jama isn't quite dynamic enough to be able to see those live updates like you're describing here.  However, I can see how this would be a great option and think that you should definitely report it as a Feature ...

  • Posted in: Support

    Hi Daniel, Thanks for contacting us. For you to elaborate, could you file in a support ticket regarding this? You can also attach logs to it as well. ------------------------------ Justin Phang Developer Support Engineer Jama Software Portland OR ...

  • I got exactly the same error message today when trying to view a component in a project with on-premise installation. ------------------------------ Beth Gordon Christchurch ------------------------------

  • Posted in: Support

    ​​Hi, I am experimenting with the DOORs zip file importer. With one of the imports I am getting the following error message: Failure importing file: com.jamasoftware.contour.api.exception.DocumentNullOrInactiveException - A 'from' document ID must be ...


  • New to Jama or bringing on new teams?

    Join Zeb and Kristina for the next customer webinar, Ask Jama: Best Practices for Implementing New Technologies, on Thursday, March 15.  Zeb will share tips for making sure that your rollout is smooth, ensure adoption and get value out of Jama or any ... More


  • Posted in: Best Practices

    Currently copying an integer field value over to another item is not a straightforward process, but it is possible through ...

  • Posted in: Best Practices

    By default, Jama displays the name and description of any items added to a review. However, the Review Center is not limited ...

  • Can I synchronize containers? Yes. You can synchronize projects, components, sets, folders, or items.   Can I synchronize ...

  • Posted in: Best Practices

    It is possible to import many kinds of items into Jama, one of them being Requirements. To successfully import requirements, ...

  • Posted in: Release Notes and Announcements

    This notification is an end of life announcement for our in-app connectors for JIRA, Rally, and TFS. Their purpose is to ...