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  • Articles written or endorsed by Jama employees will be listed as content type Blog Entry.
  • Articles about using, installing, and administering Jama will be in the Best Practices community.
  • Articles about developing with the API or Velocity and BIRT can be found in the Developers community.
  • Content about releases, webinars or product news will be in the Release Notes and Announcements community.
  • User questions about using Jama or bug reports will be in the Support community.
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Discussion Thread 11
Installation Failing at Docker

Focus Search - Installation Failing at Docker

Luigi's profile image

Discussion Thread 3
On-Premise 8.4.1 Installation Guide

Focus Search - On-Premise 8.4.1 Installation Guide

Kimberly's profile image

Discussion Thread 2
Installation JIRA / JAMA Plugin (Connector)

Focus Search - Installation JIRA / JAMA Plugin

Ken's profile image

Discussion Thread 4
Updated Installation Guide for 8.0?

Focus Search - Updated Installation Guide for 8.0?

Andrew's profile image


Blog Entry
Jama 8 Installation and Upgrade Troubleshooting Tips

The installation can fail if one (or more...or missing dependencies for installation...installation of Docker. Running devicemapper in...“Waiting for Jama Core.” Docker installation...: Troubleshooting Docker installation issues is out of

Jamal's profile image

Discussion Thread 3
applying new license on existing dockerized installation

Focus Search - dockerized installation

Piotr's profile image

Blog Entry
Installation Help Available: Next 2 Weeks

through the installation process. If you'd...your chance. We've found installation...issues you have with the installation. We'd


Blog Entry
Add Java options to a Linux installation

Many linux installations for Tomcat

Jama's profile image

Discussion Thread 3
Error message; "Your Jama installation has multiple organizations"...

Focus Search - Error message; "Your Jama installation

Vegard's profile image

Blog Entry
Do you need airgap for on-premises installation of Jama?

installation option for on-premises subscription...internet-based install. That installation has...installations. One Jama customer is a large defense...some small, isolated Jama installations for...installations do not require airgap. If you are

Kristina's profile image

Announcement
Do you need airgap for on-premises installation of Jama?

we're announcing a new airgap installation...internet-based install. That installation has...installations. One Jama customer is a large defense...some small, isolated Jama installations for...installations do not require airgap. If you are






Discussion Thread 2
Are MD5 or SHA hashes available to validate the Jama installation files?

Focus Search - validate the Jama installation files?

Tim's profile image

Blog Entry
Contour does not start after installation JAXB conflict or Port conflict

your issue Go to the Java installation

Jama's profile image


Library Entry
Jama 8.4.1 User Guide

version with Airgap, but Airgap installation

jama_user_guide_air_gap_8.4.1.pdf


Blog Entry
Orientation to Logging

Odds are during your time using Jama you submitted a support ticket with Jama Support. Often you have been asked to send us some sort of log file. This article will cover what exactly is in each of these log files, how it pertains to you and some helpful hints on what to look for (and possibly ignore). If you are on a hosted environment the following information will not pertain to you. ...


Blog Entry
The quick guide to installing Jama 8

get installation started with Jama 8.x...here for installation instructions...Your mode of installation will be Sample...first time. Go through all the installation...installation will be complete If you are

Shabnam's profile image

Blog Entry
PDF user guides for on-premises versions of Jama

"Installation" section in the User Guide for the...2015.1 User Guide (installation section also

Kristina's profile image

Blog Entry
Configure memory settings for Tomcat

Minimum Settings for Standard Installations...Enterprise Installations: -Xmx8192M -Xms8192M

Jama's profile image

Discussion Thread 2
Does the root password reset when upgrading?

James's profile image

Discussion Thread 4
Jama versions (older 4.2.x)

James's profile image

Discussion Thread 8
Regarding Sandbox environment creation

Focus Search - local installation - which is likely what

Gayatri's profile image

Discussion Thread 8
Docker version requirements?

Focus Search - the time of installation. Docker has

Ryan's profile image

Blog Entry
European-style date time format

installation, please follow this image to get a Day

Jama's profile image

Blog Entry
Jama Software Deployment Model Overview for 8.x

the installation and configuration...methods of installation: an internet...internet installation method is the most...installation as well as deploying updated versions...technologies will greatly improve the installation

Steve's profile image

Blog Entry
Jama 8.20 and Replicated and Docker

installation of the most stable Replicated and...RHEL installations should use a different.../distributing-an-application/airgapped-installations...RHEL installations Airgap installations

Kristina's profile image

Blog Entry
Applying a New License in Jama 8

situations where your type of installation is...Upgrading and Migrating Jama > Installation...Migrating Jama > Installation of Jama >...Installation of the Admin Console . During

Nicholas's profile image

Discussion Thread 6
When we finally upgrade our Jama to the latest version

Focus Search - you get to installation, the

James's profile image

Blog Entry
Detailed Technical Information for IT Administrators and Security Officers

Using the internet installation method...dependencies needed. For air gapped installations...successful installation. Details Docker-Engine...://docs.docker.com/engine/installation/ Show the...supported versions here Airgapped Installations

Steve's profile image

Discussion Thread 5
Supported Linux distros

James's profile image

Discussion Thread 1
Processes running without valid users

Focus Search - installation seems to have completed successfully

Frank's profile image

Discussion Thread 3
Upgrading from Jama-2015.5

sindhu's profile image

Discussion Thread 2
How to add a rewrite rule on Nginx in Jama 8.x bundle?

Konstantin's profile image

Blog Entry
On-Premises Version 8: Choose Your Channel

Jama for air gap installations when we

Kristina's profile image

Blog Entry
Oh no! and Oops! Common server error messages in Jama

database.properties file during installation due to file

Jason's profile image

Blog Entry
Jama Integration Hub (JIH) system recommendations and supported software

Please note that we have shifted support of the Integration Hub directly to the experts at Tasktop . Important Upgrade Note: If you are using Jama on-premises 8.12 - 8.14, please update to 8.14.1 or later before taking this update to ensure API compatibility. Jama Integrations Hub Supported Integrations JIH 4.10.2 has support for the following tools: Repository ...

Kristina's profile image

Blog Entry
Adding SSL Certificates in Jama 8+

The Jama application server is capable of using SSL certificates in several ways. HTTPS for admin console When installing version 8.x, the first certificate you can add is the one for the connection with the admin console. Here you can either use a Self-Signed Certificate or provide your own custom SSL Certificate. In the case of your own...

Iris's profile image

Blog Entry
Steps to take before an upgrade in Jama 8+

Note: This article was written for versions 8.0 and above. For steps on upgrading a version prior to 8.0, please see this article . Start by reading our system requirements and supported software guides. If, after reading our upgrade guide, you are unsure of how to proceed, you can schedule a pre-upgrade consultation with support by logging a ticket . For best availability from...

Iris's profile image

Blog Entry
What does the Fix URL References function actually do?

When changing Jama Software’s URL, there is a system admin view (root user) option called Change URL which goes through all the references to the old URL in RTE fields and changes them. At times you might need an extra step which will fix URL references. Change URL and Fix URL are very similar in what they do. They both update references to the "old URL" by replacing them with a "new URL"...

Carmen's profile image

Blog Entry
Proper steps to take when setting up or updating a test server for Jama version 8+

installation guide all the way through. If you...installation guide . Stop when you get to the

Iris's profile image

Blog Entry
How to back up Jama 8.0+

There are a couple of steps to take in order to take a complete backup of Jama. At a high level, you will need to: Back up the database Grab a copy of the data folder* Backup the Database There are a few different ways to backup the Jama database: Create a proprietary database backup using native backup tools. This is the recommended backup method and you can find more...

Elden's profile image

Blog Entry
2015.5 Supported Software (including 2015.2, 2015.3, and 2015.4)

earlier version of Jama, see the "Installation...installation—it should be included by default

Kristina's profile image

Blog Entry
Creating a Backup of your Jama Instance when Moving to Hosted

Before proceeding with this article make sure you have read and reviewed our article on moving from on-premises to hosted . You must be running the most recent version of Jama before you proceed. When you are migrating from your on-premises environment to our hosted environment you will need to give us a backup of your system. To do this you will need to collect a .jama file that is...

Elden's profile image

Blog Entry
Jama On-Premises 8.0.2 Express - now available

We're happy to announce that Jama 8.0 is now available to request for download. With this release, we are making some exciting changes to how Jama is delivered and deployed to your on-premises environment. To support this updated technology, we have adjusted the supported system configurations . Those customers choosing Express delivery are able to upgrade now, and those choosing Standard...

Paul's profile image

Blog Entry
Restarting Jama Version 8.0 and later

As of Jama 8.0, we use Replicated to deploy the "containerized" Jama as one whole application. Replicated deploys different containers, each running a different service i.e. jamacore, search, elasticsearch, nginx and tenantmanager with a few simple commands. As an administrator of Jama, these changes will make your life easier when installing, upgrading and restarting Jama. ...

Iris's profile image